Frequently Asked Questions
Everything you need to know about your Ingersoll 1892 timepiece.
How long does shipping take for my order?
Standard domestic shipping typically takes 3-5 business days. International delivery times vary by location but generally arrive within 7-14 business days via our secure courier partners.
What is the warranty policy on Ingersoll watches?
Every Ingersoll watch is backed by a lifetime warranty covering manufacturing defects. This ensures your timepiece remains a reliable companion for years to come.
Can I return my watch if I change my mind?
Yes, we offer a 30-day return policy. Items must be in their original, unworn condition with all packaging and protective films intact to qualify for a full refund.
How should I care for my automatic watch?
To maintain precision, we recommend wearing your automatic watch daily or using a watch winder. Avoid exposure to strong magnetic fields and extreme temperatures to protect the internal movement.
Are Ingersoll watches water-resistant?
Most of our models are water-resistant to at least 5ATM (50 meters). However, we recommend checking the specific ATM rating on your watch's case back before exposure to water.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern financing options like Klarna and Afterpay for flexible payment schedules.